ProcessUnity (formerly CyberGRX) Pricing

CyberGRX lists typical engagements as starting at around $120,000 USD. This includes validated assessments data, and unlimited access to the CyberGRX Exchange.

See UpGuard's pricing >

ProcessUnity (formerly CyberGRX) Features

Provides a security questionnaire and vendor due diligence information exchange to help reduce the operational overhead of traditionally manual and point in time assessments.

Checks identified risk vectors such as phishing, ransomware susceptibility (like WannaCry), man-in-the-middle attacks, DNSSEC, vulnerabilities, email spoofing, domain hijacking, and DNS issues. Data breach incidents are captured, and notice is provided via the exchange.

ProcessUnity (formerly CyberGRX) Use Cases

CyberGRX was founded in 2015 and is based in Denver, Colorado in the United States. CyberGRX provides enterprises and their third parties improve their approach to third-party cyber risk management.

It does this by collecting questionnaire data and cyber risk assessments in a structured format and then sharing them on their information exchange platform to reduce the operational overhead of due diligence programs.

ProcessUnity (formerly CyberGRX) Demo / Trial

CyberGRX offers a a custom built, interactive demo via its website to allow potential customers to gain insights into cyber risk exposure across their ecosystems.

ProcessUnity (formerly CyberGRX) API

CyberGRX offers a fully functional bidirectional API.

ProcessUnity (formerly CyberGRX) Reviews

The general sentiment of CyberGRX users based on multiple review sources is summarized below:

Key Pros:

1. Comprehensive Assessments:

• Detailed and in-depth third-party risk assessment templates simplifying the identification of critical vendor risks that need to be addressed.
• Provides valuable vendor risk insights to support a comprehensive third-party risk management program.

2. Customer Support:

• Very responsive customer support team that's very knowledagble about common risk assessment processes.
• Great people supporting the technology, enhancing the overall user experience​​.

3. Shareability and Collaboration:

• Streamlines collaboration of security information pertinent to risk assessments through the CyberGRX Exchange Portal.
• The "complete once, share many" model saves significant time and effort in completing repetitive assessments.

4. Innovative Features:

• Innovative third-party risk management features that align with industry best practices.
• Able to map to different cyber frameworks to support alignment across various security control requirements and third-party security contexts.

Key Cons:

1. Complexity and Usability Issues:

• Some users have reported a poor navigational experience, with the platform's design not optimized to streamline workflows across vendor risk management lifecycle stages.
• The risk assessment user interface is particularly confusing, which could cause frustrating delays in risk assessment processes.

2. Scope and Flexibility:

• The tool attempts to be a 'one size fits all' solution for all third-party risk management, which isn't an ideal design for companies offering multiple products and services.
• Some users have complained about a lack of sufficient support for vendor risk mitigation and monitoring processes, suggesting the solution is more of a risk assessment tool rather than a complete Vendor Risk Management solution.

3. Pricing Model:

• Confusing pricing model, making it difficult for prospects to clearly understand implementation and licensing costs.

4. Difficulty in Managing Multiple Services

• Some users have raised issues with the platform's inability to handle risk managament processes across a range of products and services, making it difficult to scale a Vendor Risk Management program with the platform.